Why Choose Us | Artilux

Why Choose Us

7 year warranty guaranteed
free on-site quote in Sydney
over 30 years screen industry experience
100% australian made, family owned

Artilux screens enhance your home with you barely realising they are there

For over 30 years we’ve been the leading supplier of high quality retractable screens.

We are an intimate family business and we always go out of our way to ensure every customer gets the highest level of personal service. And thanks to our superior range of retractable insect screens, we’ve ensured that hundreds of Australians can comfortably enjoy the full potential of their homes.

Here are just some of the reasons why we’re their preferred choice:

Industry leading warranty

We stand by our products with a 7-year warranty. That is how confident we are in our product quality and craftsmanship.

Free on-site consultation

There is much more to retractable screens than simply “fitting” them. We aim to achieve an integration that is as seamless as possible, with a high focus on aesthetic value. For that reason, we do not believe in applying a “hard sell”. The approach to a job with the view of advising and recommending what we consider would look better and work better in your home.

Unrivalled industry experience

We were the first company to introduce retractable screens to Australia. For over 30 years we have been keeping our customers happy with stylish, high performing retractable and pleated fly screens.

100% Australian owned and made

Artilux is an Australian family business with 100% Australian ownership. Our products are 100% Australian design, 100% manufactured in Australia using the best quality components sourced in Australia and overseas.

Real Reviews, Real Success

Artilux Australia
4.5
Based on 64 reviews
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Susanne FraserSusanne Fraser
01:19 19 Mar 24
Very happy with our screen for our sliding door balcony, it’s so easy to use and you can’t see it when closed ,The fitter was great and I would highly recommend Artlux screens
Stephanie WaiStephanie Wai
01:13 19 Mar 24
Clear communication and excellent job.
David CawthornDavid Cawthorn
06:57 17 Mar 24
I actually saw Artilux from the signage on their van in the traffic. Once approached, their quote and service was second to none. Australian made product of the highest quality at a reasonable cost. Communication was easy and installation done at the time they specified. Really happy with our choice of product!!
Anna HongAnna Hong
06:43 13 Mar 24
Bianca, from administration side of things was very rude to us.It ruined a great experience with the actual product and the installer.There was radio silence for 3 weeks, after the deposit was paid, despite being told it will take 4 weeks.She hounded us in lead up to the install, BEFORE it was installed.And despite already having paid in full, on the spot after install, she continues to call and yell at us. Her inability to work out the payment on her side is no excuse to be rude, especially since we have paid in full, got the receipt and bank statement as proof.Awful customer service.Very disappointed, because we wanted to install more retractable blinds after using the product.
Peter BarhamPeter Barham
22:29 08 Mar 24
Wayne WenWayne Wen
00:25 08 Mar 24
warwick shermanwarwick sherman
03:23 23 Feb 24
Excellent service, quality product, Installed beautifully and on time!!Thrilled.
Danny LeungDanny Leung
22:37 29 Jan 24
Great customer service. Jorge was willing to explain clearly the charge items on the quote and update the quote several times due to my changes in requirement. The installation was done on time as promised and the product quality was good. There was a minor installation issue but they fixed it promptly. Overall, Artilux is a great company to deal with.
eckoecko
04:04 28 Dec 23
We are so happy with our Artilux screens. Artilux had an excellent solution for the various glass sliding doors and windows in our apartment. We love that when we don't want to use the screens, they retract into a cassette and are not visible. The precision and quality is outstanding. We had another screen company come to quote and on inspection of our large sliding doors, they did not have a solution for us. Everyone from Artilux were friendly and thorough. This is an investment we will enjoy for many years to come.
Lorraine YLorraine Y
18:50 12 Dec 23
I had the pleasure of dealing with Artilux for a post installation repair. Bianca at the office gave me on point information and made the appointment process very simple. They sent the most polite, professional and courteous person who very efficiently repaired the problem. It was very refreshing to deal with this team. Thank you!
WendyWendy
04:27 01 Dec 23
Excellent service from start to finish. Good communication from admin through to installers. The product itself is excellent and looks fabulous. Installed quickly & efficiently with all mess cleaned up on completion. I've had no issues at all post installation, and if there were some I have no doubt they would be dealt with quickly.I highly recommend this company.
Charmaine O'SullivanCharmaine O'Sullivan
02:03 01 Dec 23
Great customer service, came and measured and quoted, then measured again on acceptance takes a few weeks to make, but well worth it once installed.
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PLUS
we stand by the quality of our products

Our reputation is defined by the performance of our products, which is why we ensure that everything we sell exceeds our customers’ expectations.

We focus on designing products that have:

A combination of looks and performance

We are committed to ensuring that all our products “fit” better and “look” better

Narrow tracks

Mimnimising visibility and blending effortlessly inside your home

Small simple fittings

Nothing deters the eye with an Artilux retractable fly screen. Functional components are designed to its minimum expression to achieve a clean, minimal execution.

Modern, stylish design

With tracks, cassettes and handles that have been designed with beautiful aesthetics and sleek finish.

Words From Our Happy Customers