We are an intimate family business and we always go out of our way to ensure every customer gets the highest level of personal service. And thanks to our superior range of insect and security screens, we’ve ensured that hundreds of Australians can live more comfortably and feel safer while at home.
Here are just some of the reasons why we’re their preferred choice:
*The warranty is limited to aluminium extrusions, plastic fittings and internal mechanisms. It does not include the mesh or tensioning cords (unless there is an evident manufacturing fault or quality issue with the mesh or cords).
I wanted to say thank you to Spiro and Daniel who just now finished the installation of my gorgeous screens. Daniel was professional, efficient and very friendly, I would recommend him as an installer and Spiro from a sales perspective to anyone.
I am very happy with my beautiful screens opens up my apartment nicely to my outdoor living. Artilux is a very professional outfit.
Excellent customer service with quotation. Followed by excellent installation service by Rob who rang up advising that he would be about 20 minutes late. Great job all round.
I am so happy with my new retractable screen. Nothing was a problem for Artilux. Other companies I approached either didn’t respond to my calls or wanted me to have my floor tiles cut to insert the lower track. The Atilux low profile track is hardly noticeable and definitely not the trip hazard the other companies went on about. I would highly recommend Artilux to you and am confident you will be very happy with the product and service.
We recently had an Artilux door installed and we are really happy with it. It is a clever design and is very unobtrusive, both when being used, and when it isn’t. The installer, Pete, was very professional and went out of his way to ensure the door was the perfect fit. We had no back screen door for many years and it is so nice to feel the breeze coming through the back of the house now!
The quality and operation of the screens for our french doors is perfect. Our Installer was a lovely man, Dudley, who did an amazing job installing the screens. What an asset to this Company he must be. It was so nice having such a skilled and respectful Tradesperson in our house. Its a rarity these days.
Great customer service & install. Reasonable cost and easy to work with…definitely recommended to all.
We have a heritage listed home which has casement windows with limited clearance for the screens which must be installed internally. Your team worked out a number of clever solutions to our problem and installed the screens with very little fuss. We are really pleased with the final result and would not hesitate to use Artilux again.
Artilux recently installed retractable fly screens on the sliding doors in our unit They are an amazing product which was powdercoated to blend in
seamlessly with our doors and frames We now have an insect free unit while still enjoying the view A very professional company who we
would highly recommend Many thanks to Terry and staff Ross and Patty Balgowlah
It was a really positive experience dealing with Artilux. A professional and friendly team, excellent customer service, top quality installation and product. competitive prices. No hassles or issues. I would, without hesitation use them again and recommend Artilux to my friends.
I had my screen install last year but the screen needed a bit of attention & as it’s still under warranty I called to have it service and what a fantastic after sales service . Kaaren was so helpful & book the service at a time that suited me & Robert turn up promptly. Fix the problem in no time. A company that is highly recommended.
I have French doors and didn’t want a track on the floor as they are high traffic areas. Dudley was professional, prompt and tidy. I receive regular compliments and questions about my screen and have no hesitation in recommending Artilux.
Our retractable fly screens fitted to 10+ year old windows look as if they have always been there. Allowing now to have insect free fresh air, easily. Installation was efficient and house left clean. We are now ordering more for other rooms. Thank You.
‘Highly recommended , Great service, fast and reliable delivery.’
We got Atilux engaged in our home project very early on in the building process and they were so honest and told us that its too early and we should engage them later on in the project to avoid damages to the retractable screens during building process.After 18 maths and contacting them again, they showed up quickly and they knew everything and knowledgable and promised a quick service and they delivered on time and the product is so suitable for our windows.
We are so grateful that we didn’t install them early on during the project as they could have easily got damaged. Great to find honest , reliable company.
I just had Daniel attend my home. He was the one who fixed the system before. I just wanted to commend him to you. Daniel rang to ask if he could attend the site early, I had a meeting so asked for him to come 15 min after his initial request. He was on time, masked and gloved, polite, professional. He was also so clean and neat removing all the screens and parts and clear in his communication around when the screen would be back. I wish all tradies were like Daniel. He is a real asset to your business. I hope you can let him know my feedback.
Love our new screens – they fit perfectly over the existing window frame so they’re invisible. Very happy with the outcome. Thank you!
My compliments to Artilux for a wonderful product and to Dudley for his professionalism, kindness and impeccable attention to detail.
Screens were installed ahead of time. Very helpful, responsive staff both in the office and on site. The screens look (and work) great!
We are extremely happy with our Artilux pleated screens. They fit nicely and discreetly in our trifold and bifold doors and have allowed us to open up the whole house. The magnetic system works smoothly. Our installer Dudley was helpful and efficient. We have and will continue to recommend these screens to others.
We have had 5 artilux retractable window screens installed. Each window is a different size and shape, and one is coloured. Doug came promptly and said there would be no problems with our old terrace house; then came Robert, and he installed them efficiently and on time. We are very happy with the results and know that we are now protected against insects so our new grandson can visit! We happily recommend this company and the work they do.
When everyone else said it couldn’t be done, then came Craig & Rob from Artilux!
We had our artilux pleated retractable screen door and fly screens installed today and are very happy with them. We would recommend Artilux tol anyone. Your representative Dudley was extremely pleasant,kind and courteous a pleasure to deal with. Yvonne
I would be happy to recommend Artilux to others. My retractable pet mesh fly screens are terrific and with the wood grain finish they are almost invisible. Artilux was the only company I could find which sold pet mesh retractable screens and it is a great product. The service provided by Artilux was also first rate.
Definitely recommend Artilux to anyone considering fly screens.
I have a large modern unit and needed a wide opening screen for lounge and bedroom 1 . The pleated retractable blind moves smoothly, stops wherever you need it and visible close up so you don’t walk into it – important as I have a 3 yr old granddaughter. From a distance I can’t see it! So product great and service from sales to accounts to install professional and friendly and phone calls are returned. The guys turned up on time, installed perfectly, explained the product and how it works and cleaned up their site before leaving.
I also had screens supplied and installed for the other rooms, same good product and service.
We have a variety of screens – on our windows and doors in our 140 year old house in East Sydney.We love the retractable screens , they have a small and narrow casing that hides the mechanism, they are easy to use , pet friendly, and unobtrusive. We have been renovating our house for the past 5 months and if all trades people were as efficient and positive it would of made such a difference. The Artilux service was amazing-on time, clean, fast and Dean the installer was very accommodating – nothing was a bother. A very happy customer.
We would like thank you and your team for your excellent service recently.
In October 2016 we installed Artilux insect screens and have been very happy with them. A few months ago I noticed difficulty in sliding the screen across, so booked in for a service call.
It turned out that some of the horizontal cords had stretched over time, so we were told they would be removed and then replaced under warranty. Needless to say we were delighted to find a company which stands behind its product so well.
Two weeks later the screens have been returned looking brand new, and have been re-installed. Now they slide beautifully and we can enjoy having our sliding doors wide open without fear of insects flying in.
These days it is unusual to find a company which offers such an excellent warranty and takes responsibility for its product and performance.
We have not hesitation in recommending Artilux — great product, and amazing after-sales service.
Our experience with Artilux has been excellent. They have been very professional from my initial contact with them through to the completion and installation of our retractable screens.
They took great care in explaining everything we needed to be aware of before we made our decision. Also in the measuring up, and were particularly careful to make sure the colour matched our existing door frames. As a result the installation took place with what appeared to be the minimum of effort, and we very happy with the finished product.
I have to say, the screens look far better in real life, installed, than they do in photos.
Highly Recommend – Fabulous Company & Result!!
I have just had Artilux pleated retractable screens installed today and am so happy with the product. It look so good and feels like its been there forever. Artilux had been fantastic from he beginning to the end. Highly recommended.
I have just had Artilux pleated retractable screens installed throughout my apartment. Because of the height of my doors, I didn’t have any choice but to use Artilux as they were the only company I found who could do that height of screen. Luckily I couldn’t have chosen better! Dudley measured the job and actually did the installation himself over two days (with assistance on the first day only). He also installed a detachable doggie door in pleated mesh to match the main lounge screen. The screen doors and tracks are totally unobtrusive, slide easily and of an extremely high standard. The window screens are equally as impressive. Without reservation, I highly recommend Artilux screens as I cannot fault the workmanship and Dudley’s attention to detail. A fantastic product, thank you!
A big thank you to Kaaren and Dudley for working with us to address a small problem we had with our screen. The professionalism with which they dealt with the repair and the high quality results are excellent. This is a great product and one we would happily recommend.
From initial quote to completion of installation, very happy with the service here in East Suburbs, Sydney. The product is quality and a practical solution for our terrace garden which is entered via bi-fold doors. Definitely recommend and will utilise down the track no doubt.
The retractable fly screens look fantastic and they work beautifully in my apartment which has large floor to ceiling sliding windows. The screens are surprisingly unobtrusive and elegant. They hint at Japanese style. The installation process was straightforward and Artilux were professional and reliable – from quote to instal. The installer explained the operation and ongoing care of the screen rather than providing leaflets which I appreciated. I am happy to recommend Artilux and these beautiful retractable fly screens.
The pleated retractable blind is absolutely brilliant, it looks sensational, it glides very easily, no struggling, pulling and dragging it across to the magnetic strip. I can now open my double doors, look out to my back garden and enjoy the view without being attacked by numerous flys and mozzies. Cameron, did a magnificient job installing the blind and did not leave a speck of dust behind 🙂 – I love my new blind 🙂
We are delighted with the product. The whole experience from quote to installation was perfect. Luke, who did our installation was absolutely great. Very knowledgeable on his products, and extremely efficient. Would not hesitate to recommend this company.
Our reputation is defined by the performance of our products, which is why we ensure that everything we sell exceeds our customers’ expectations.
We focus on designing products that have: